Personal injury

Injured through no fault of your own? An injury can be incredibly disruptive – physically, emotionally and financially. Whether it happened at work, on the road or in a public place, you may be eligible for compensation. We’re here to guide you with clear advice, regular updates and expert legal support.

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SRA regulated    No fees if your claim isn’t successful

What is a personal injury claim?

A personal injury claim allows you to seek compensation if you’ve been injured due to an accident or someone else’s negligence. This can include physical injuries, psychological trauma or emotional distress caused by incidents at work, on the road or in public places.

Personal injury claims are designed to recognise the impact an injury can have on your health, finances and everyday life.

You may be eligible to make a claim if:

  • You were injured in a road traffic accident, workplace incident or public place
  • Another person, organisation or employer was at fault
  • The injury has affected your health, ability to work or daily life
  • You required medical treatment or ongoing care

Most personal injury claims must be started within 3 years of the accident, or from the date the injury was first identified. However, time limits vary depending on the circumstances, so it’s always worth checking.


Could you have a claim?

You may be able to make a personal injury claim if you were injured due to someone else’s negligence in a variety of circumstances. These include:

  • Road traffic accidents – whether you were a driver, passenger or pedestrian
  • Workplace incidents – such as a fall, machinery accident or exposure to hazardous substances
  • Accidents in public places – for example, those caused by falling objects or defective playground equipment

Some injuries – broken bones following an accident, for example – are more straightforward to evidence. Others, such as longer-term psychological injuries, are more complex and may require specialist medical reports. Either way, every claim is assessed carefully on its own merits.

If any of these apply, we can help you check your eligibility and guide you through the process.

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What happens next

  1. Let us have the basics

    Start your claim online or speak to us by phone. We’ll listen carefully to what happened and answer any initial questions, with no obligation to proceed.

  2. Assessment

    We review the details of the incident, assess liability and confirm whether your claim meets the legal criteria. If it does, we’ll explain the next steps clearly and transparently.

  3. Gathering the evidence

    We gather supporting evidence – accident reports, witness statements and photographs, for example. Where needed, we’ll arrange an independent medical assessment to understand your injury, recovery time and any long-term impact.

  4. You receive regular updates

    We handle your claim, keeping you informed with updates every 30 days or whenever there’s significant progress. Depending on the complexity of the case, the duration of a claim can be anything from several months to 2 or more years.

  5. Negotiation

    Most personal injury claims are resolved through negotiation without the need for court proceedings. If a fair settlement can’t be reached, we’ll discuss options with you and take further action where appropriate.

  6. Resolution & compensation

    Once your claim is resolved, compensation may cover pain and suffering, lost earnings, medical costs and future care. Compensation is determined using set tariffs within the Judicial College Guidelines, which set out compensation ranges based on the type and severity of injury.

  7. Check if you have a claim

Why choose us

When you’re injured, the impact can be far reaching. Pain, time off work and uncertainty about what comes next can feel overwhelming. We make the personal injury claims process clear and easy to navigate, leaving you to focus on recovery while we take care of the legal side. When you partner with us, you benefit from:

  • Expert legal guidance – Your claim is handled by qualified, SRA-regulated solicitors with experience across a wide range of personal injury cases. With human expertise where it matters, we listen, support and work tirelessly to secure the best possible outcome for you.
  • Transparent, no-win, no-fee funding – There’s no upfront cost and nothing to pay if your claim isn’t successful. If it is, fees are clear and fully explained from the outset.
  • A focus on you, not just the case – We understand how disruptive an injury can be. That’s why we provide clear communication, regular updates and guidance tailored to your situation at every stage.
  • Regulated and trusted – As an SRA-regulated firm, we meet the highest professional standards, combining legal expertise with empathy, clarity and practical support you can rely on.

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Frequently Asked Questions

What evidence will I need to provide?

Typically, evidence can include photographs of the injury or accident scene, witness details, accident or incident reports and medical records. Where needed, we’ll also arrange an independent medical assessment to support your claim. But don’t worry, we’ll guide you through this and keep things as simple as possible.

Is there a time limit for making a personal injury claim?

In most cases, personal injury claims must be started within 3 years of the date of the accident, or from when the injury was first identified. Some exceptions apply, so if you’re unsure whether you’re still within time, it’s always worth checking.

How much will it cost me to make a claim?

We work on a no-win, no-fee basis. This means there’s nothing to pay upfront, and if your claim isn’t successful, you won’t owe us anything. If your claim is successful, our fees are clearly explained in advance so there are no surprises.

How long will my claim take?

The length of a claim depends on the complexity of the case and whether it can be settled quickly. Some claims resolve within a few months, while others take longer. We’ll keep you updated throughout and explain any delays along the way

Will I need to attend medical appointments?

In most cases, yes. An independent medical assessment helps us understand the nature of your injury, recovery time and any long-term impact. We’ll arrange this at a convenient location and explain what to expect beforehand.

Can I claim if the accident was partly my fault?

Yes. You may still be able to make a claim even if you were partially responsible. Any compensation awarded may be adjusted to reflect your level of responsibility, but this doesn’t prevent you from claiming.

What if the person responsible doesn’t have insurance?

In some cases, a claim may still be possible. Depending on the circumstances, this could involve pursuing a claim directly against an employer or organisation, or making a claim through schemes such as the Motor Insurers’ Bureau (MIB) for road traffic accidents.

Will I need to go to court?

Most personal injury claims are settled out of court. Court action is usually a last resort, and we’ll always aim to resolve matters as efficiently as possible.

Start your claim with confidence

Justice should never feel out of reach. With clear guidance, expert support and a transparent process, we make it simple to pursue your claim.

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